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Episode 5 · August 18, 2026 · 41:35

The pivot that saved the company

with Marcus Bell, Tallgrass Tools

Tallgrass Tools was a consumer app nobody paid for. Marcus Bell explains how one angry customer email turned it into a B2B business with 300 paying accounts.

In this episode

  • Reading the signal in support tickets
  • Killing the consumer product with 9,000 users
  • Selling the first ten B2B contracts by hand